In 1908, State Bank of Cross Plains opened our doors with one goal in mind: to make our vision of helping others achieve their dreams a reality. Since we believe that anything is possible with the right people by your side, we aim to be a knowledgeable financial partner who helps the Dane County community and surrounding area accomplish their goals—and then set new ones. With our unique community bank culture, competitive wages and benefits and opportunities for growth, we offer our employees the ability to make a difference for our customers in helping them reach their financial dreams.
We are seeking an enthusiastic and team oriented professional to join our Waunakee office as a Video Customer Support Representative! Our customer goal is to achieve "Full Banking Relationships". This position is responsible for developing and expanding customer relationships by providing high customer satisfaction via Interactive Teller Machine (ITM) systems. This position provides prompt, efficient, helpful, courteous service to all customers and associates. Process all transactions following security/compliance guidelines, ensuring accuracy and confidentiality. The Video Customer Support Representative provides new and existing customer with resources to serve their financial needs while working to increase the profitability of the bank.
This position will train at our Madison office for the first few weeks before transitioning to the Waunakee Office.
Hours for this position will be scheduled between 7:45am-5:45pm Monday – Friday. Additionally, this position will work two to three Saturdays a month from 8:45am – 12:00pm. Flexibility in scheduling may be needed on occasion.
The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans, and Individuals with Disabilities encouraged to apply.
Consistent with State Bank of Cross Plains’ commitment to employ and advance qualified individuals with disabilities, State Bank of Cross Plains provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at State Bank of Cross Plains, please contact Human Resources at (608) 849-2700 or email us.