• Residential/Retail Underwriting Manager

    Job Locations US-WI-Verona
    # of Openings
  • Overview

    In 1908, State Bank of Cross Plains opened our doors with one goal in mind: to make our vision of helping others achieve their dreams a reality. Since we believe that anything is possible with the right people by your side, we aim to be a knowledgeable financial partner who helps the Dane County community and surrounding area accomplish their goals—and then set new ones. With our unique community bank culture, competitive wages and benefits and opportunities for growth, we offer our employees the ability to make a difference for our customers in helping them reach their financial dreams.

    We are seeking a leader to join our Verona office as a Residential/Retail Underwriting Manager!  This position is responsible for managing and overseeing the underwriting function to ensure all mortgage and retail loans are underwritten efficiently, accurately and within stated timeframes/deadlines while also meeting regulatory, secondary market and in-house guidelines/requirements.   The Residential/Retail Underwriting Manager will oversee all underwriting staff including training, development, coaching and day to day supervision.   Additionally, this role will be a working manager and will work the overflow volume within the underwriting area as needed.


    • Supervise Underwriting staff while challenging them to look for opportunities to increase efficiencies and utilization of technology.
    • Ensure day to day workflow within area is completed appropriately and efficiently by associates.
      • Maintain an underwriting turnaround time for retail and mortgage loans
      • Identify and implement efficiencies to create a remarkable customer experience
      • Identify most common underwriting conditions and educate staff to minimize number of conditions
    • Manage mortgage and retail underwriting pipelines to generate management reports.
      • Track and report number of files underwritten
      • Provide fallout reports to better understand reasons for loans not closed
    • Be the key resource for the underwriting team for questions from department staff.
    • Underwrite all mortgage and retail loan applications for accuracy, compliance, SBCP loan policy and secondary market guidelines and products as applicable.
    • Analyze title reports, purchase contracts, appraisals, flood certifications and all the supporting documents updating systems accordingly.
    • Maintain knowledge of each private mortgage insurance company’s underwriting guidelines.
    • Receive and review changes to underwriting guidelines.
    • Assist Loan Officers and processors with underwriting questions.


    • Associates degree in Finance, Accounting, Business, Real Estate and/or similar field of education and/or 5 years previous work experience in an underwriting function
    • Previous supervision/management/team lead experience
    • Working knowledge of underwriting requirements for secondary market investors and private mortgage insurance
    • Comprehension of loan documents and required disclosures and all compliance regulations involving TRID, RESPA, etc.
    • Well-developed interpersonal and communication skills to be able to interact and communicate with a diverse group of customers and associates
    • Strong working knowledge of various mortgage systems and MS Office Suite with the ability and willingness to learn new programs and software.
    • Strong problem-solving skills with the ability to make good decisions
    • Excellent organizational skills, including ability to prioritize and remain calm while working in a fast-paced/deadline driven environment.
    • Demonstrated ability to juggle multiple competing tasks and demands in order to meet deadlines while remaining calm under pressure
    • Strong attention to detail with excellent follow-up skills and the ability to proof own work as well as others.

    This position is a full time position with hours of 8am – 5pm Monday-Friday. 


    The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans, and Individuals with Disabilities encouraged to apply.


    Consistent with State Bank of Cross Plains’ commitment to employ and advance qualified individuals with disabilities, State Bank of Cross Plains provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at State Bank of Cross Plains, please contact Human Resources at (608) 849-2700 or email us. 



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