• Part Time Customer Service Representative

    Job Locations US-WI-Black Earth
    # of Openings
    1
    Category
    Retail Services/Sales
  • Overview

    We’re seeking a service-oriented professional to join our Black Earth team as a part-time Customer Service Representative (CSR)!   CSR’s provide prompt, efficient, helpful, courteous service to all customers and associates and process all transactions following security/compliance guidelines, ensuring accuracy and confidentiality.   In addition, CSR’s seek opportunities to provide additional products and services to customers wherever possible to build profitable customer relationships.

    Responsibilities

    • Promote and maintain positive relations with all internal and external contacts, customers and potential customers.
    • Process all transactions that come through the CSR area including but not limited to cashing checks, performing withdrawals, making deposits, processing loan payments, etc.
    • Properly balance and maintain a cash drawer daily
    • Keep informed about bank products and services offered
    • Maintain confidentiality of customer information at all times
    • Complete all annual bank security and compliance training
    • Participates in community involvement/bank activities as appropriate
    • Works as part of a team to accomplish branch/dept goals. This includes working additional hours as needed and/or assisting other offices as needed
    • Performs all other duties as assigned

    Qualifications

    Candidates should have exceptional interpersonal skills, demonstrated problem solving skills, strong organizational skills, general accounting knowledge/math skills, a willingness to participate in community functions, and an ability to represent the organization in a professional, positive manner. Previous banking experience or cash handling experienced preferred.

     

    Hours for this position will be Monday – Friday starting at 2:45pm and ending at 5:45pm. This position will be required to work every other Saturday from 8:45am – 12:15pm.

     

    The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans, and Individuals with Disabilities encouraged to apply.

     

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