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Personal Banker

Personal Banker

# of Openings 
1
Job Locations 
US-WI-Madison
Category 
Retail Services/Sales

More information about this job

Overview

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In 1908, State Bank of Cross Plains opened our doors with one goal in mind: to make our vision of helping others achieve their dreams a reality. Since we believe that anything is possible with the right people by your side, we aim to be a knowledgeable financial partner who helps the Dane County community and surrounding area accomplish their goals—and then set new ones. With our unique community bank culture, competitive wages and benefits and opportunities for growth, we offer our employees the ability to make a difference for our customers in helping them reach their financial dreams.

We are seeking an enthusiastic and team oriented professional to join our Madison office as a Personal Banker! A Personal Banker is responsible for delivering a customer experience that is second to none!  The Personal Banker will provide new and existing customers with resources and solutions to serve all their financial needs and will work to grow relationships that are mutually beneficial for the customer and bank.  The primary responsibility for this position will be to develop and nurture customer relationships. 

Responsibilities

Hours for this position will rotate between opening/closing shifts starting at 7:45am and ending at 5:45pm, Monday – Friday. Additionally, this position will work 8:45am – 12:15pm one to two Saturdays a month. Flexibility in scheduling may be needed on occasion.

ESSENTIAL RESPONSIBILITIES:

  • Bankers are expected to achieve full banking relationships with customers. Therefore, being very familiar with ALL that SBCP has to offer is paramount to success in addition to maintaining expertise of all deposit and consumer loan products and services.
  • Process transactions such as cashing checks, account withdrawals, deposits, loan payments, etc. while properly balancing and maintaining a cash drawer.
  • Follow through with onboarding new customers/new accounts.
  • Promote and maintain positive relations with all internal and external contacts, customers and potential customers.
  • Meet established benchmarks for individual, office, and department.
  • Actively participate in sales, office and staff meetings.
  • Maintain confidentiality of customer information at all times.
  • Participates in community involvement/bank activities.
  • Performs all other duties as assigned.

Qualifications

  • Associates Degree in a related field and/or 2 years equivalent work experience in a customer services/sales environment.   Previous banking experience preferred
  • Exceptional interpersonal and communication skills to be able to interact and communicate with a diverse group of clients.
  • Demonstrated problem solving skills with the ability to make good decisions
  • Flexibility with the ability to adapt to an ever-changing work environment
  • Willingness and ability to participate in community functions where the office is involved
  • Ability to represent the organization in a professional, positive manner
  • Proven sales ability

The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans, and Individuals with Disabilities encouraged to apply.